Service Delivery Supervisor
D: 020 7275 2490
Lee joined HCT in 2008 as a driver for the Dial-A-Ride contracts that were being led by HCT. She knew the work very well as she had worked directly for DAR whilst studying for her degree at university.
In February 2009 Lee progressed in HCT, and became the Service Delivery Supervisor in Haringey at the Selby Centre. Her role includes overseeing Dial-A-Ride on daily basis sorting out any issues with drivers, allocating drivers to routes and ensuring that the weekly rota is up to date. Lee has local responsibility for ensuring that the drivers MiDAS is up to date, as well as delivering the MiDAS training (including on road assessments) for Haringey. In May 2015, Lee's role moved to Hackney where we operate Haringey CT from too.